I'm an independent artist dropping some clothes. You can find me on Instagram as @kikillokikillo :)
We use secure and fast tracked shipping all over the world.
We're shipping from United States and Europe, that's because our products are stored in different warehouses.
Normally orders arrive within 2, 5 or 7 business days, depending on your location (it definitely could take longer on Christmas Holidays, or during these COVID-19 days for example)
You will receive an email with a tracking link once the order is shipped!
You're absolutely free to contact us to review the status of your order :)
If you receive a defective product or the wrong size for your order, you will receive the correct one/be refunded :)
If the package is lost in transit you will be refunded or we will send you the same item/s again.
All sales are final, but if there is an issue or concern with a product, please contact us.
Our policy lasts 30 days. If 30 days have gone by since your order was received, unfortunately, we cannot offer you a refund or exchange.
If you receive a defective product or wrong size / return an item for a size swap/refund, please send us photos at email@example.com
If you want to return an item for a size swap/refund, please reach out to firstname.lastname@example.org.
Take note that you will have to pay for the return shipping and the shipping fee of the replacement for size swap requests.
Each product page contains a size chart for your reference.
Email us at email@example.com